Online Banking Definition
Thus, we hypothesized how the development of these innovative channels of e-banking services can affect a bank’s market share. The study also provides insight into how POS terminal development may influence the fate of a bank. The results illustrated that developing POS terminals would result in bank market share growth. The results did not support the effect of mobile banking and ATM development on banks’ market share growth. This outcome contradicts Schierholz and Laukkanen’s finding that mobile banking can improve service quality, customer convenience, and consequently, market share. It also conflicts with Thakur’s exposition about the relationship between mobile banking and customer loyalty and market share. Internet Banks: Pros And Cons With Silkbank Internet Banking service you can access and manage your accounts anywhere, anytime. Interestingly, AHP/ ANP -related papers span the whole spectrum of financial applications, often combined with fuzzy models and other MCDA techniq...